Frequently Asked Questions
We are a professional online store, offering A grade replica products to our customers. All the products will be the same as the pictures shown on our website. The material, shape, appearance, function are similar to the genuine style. These replica products also come with additional attachments such as dust bag, tags etc.
1.How long will delivery take?
We offer free shipping all over the world. We dispatch our parcels via EMS. The delivery time will take approximately 10 days. We will email you the tracking number and site for you to track. If you want us to dispatch your parcel via DHL, TNT, UPS, FEDEX or other express service, please contact with us for a quote on the additional extra charge. As proof of delivery, all goods must be signed for by the customer.
2. Can I return the products if I have problem?
All the products will be carefully checked before the shipment. We are proud to say, we have every confidence you will be very happy with our products. We accept return or exchange within 15 days. We request that you contact us ASAP if you have a problem once you get your parcel.
3.What currency do you use?
US Dollars are our main currency but we also accept the British Pound and Euros.
4.Do I need to pay any taxes?
Our products are sold as "sample" or "gift" which price is 20$ and exempts tariff and VAT. However, this depends on each country's customs.
5.Do you have any problem with Customs?
We use a top shipping company, thus making sure you get your parcels. If for some reason your package is lost, please notify us ASAP. As standard, we must allow 30 days grace for your parcel to arrive before it can be declared lost, then we can arrange a replacement for you. As a rule your parcel should be with you in approximately 2 weeks.
6.Which payment methods do you accept?
We accept Western Union (10% off), Bank Transfer (10% off). If you want to use other payment method. Please contact with us.
Please email us any further questions to firstname.lastname@example.org. We will reply to you ASAP but remember the time difference in the various countries as we may be off duty when you are emailing.